Welcome! I'm Jeremiah Henning

As a Senior Technology Executive and Digital Transformation Specialist, I help organizations thrive by driving digital innovation, fostering organizational growth, and achieving cost efficiency. My passion is transforming business operations through technology.

About Me

Technology Strategist transforming business performance through innovative digital solutions. With expertise spanning technology leadership and digital marketing, I specialize in turning technological challenges into strategic opportunities.

My professional approach centers on:

• Driving business transformation through strategic technological innovation
• Optimizing operations and reducing costs across cross-functional teams
• Implementing cutting-edge solutions that enhance productivity and customer experiences

Throughout international projects—from e-commerce platform redevelopments to internal tool optimizations—I've consistently delivered measurable value by:

• Reducing operational expenses through strategic IT infrastructure improvements
• Adopting cost-effective technologies like cloud-based solutions
• Bridging technology and business objectives to unlock organizational potential

Academically accomplished with Bachelor's degrees in Business & Professional Leadership and Information Technology (Summa Cum Laude), I am passionate about continuous improvement and collaborative innovation.

Key strengths include strategic planning, digital transformation, cross-functional leadership, and technology-driven business optimization.

Work Experience

Digital Transformation Consultant - Self-Employed

January 2025 – Present

• Independently designed, developed, and launched two fully responsive websites, optimized for SEO, and set up social media profiles, positioning the client for future growth in digital marketing and business management. Successfully established their online presence from scratch, significantly improving visibility in the entertainment sector where none existed before.

• Advised the client on strategically positioning themselves for investment in their forthcoming TV show, including guidance on counter-negotiations to protect their role and profit margins.

• Managed all phases of the project — from initial concept and design to development and implementation — demonstrating a unique blend of technical expertise and strategic insight.

• Provided actionable advice on securing investor interest, outlining best practices for negotiation and ensuring the client's value is accurately represented in potential deals.

Chief Technology Officer - Closets To Go

October 2023 – December 2024

• Launched extensive cybersecurity measures after two breach attempts succeeded, strengthening digital systems at every level, and leading a strategic overhaul of the website using updated technologies to improve security and robustness. Measures led to withstanding several huge attacks that our development partners said they had never witnessed before.

• Directed and managed redevelopment of the ecommerce website from inception to deployment, leveraging VueJS, NuxtJS, Laravel, and AWS cloud infrastructure with Vercel. Completed the project in 7 months—less than half the time of the previous cycle—while maintaining high quality and adding more functionality.

• Through a strategic overhaul of our form submission platform, I spearheaded a migration to a more efficient system that not only enhanced user experience but also resulted in a 100% increase in successful form conversions. This pivotal move eradicated persistent output issues, streamlining operations for our customer service team.

• Took charge of all online marketing activities, planning and running campaigns on Google Ads and Meta Ads. Reached a 10% average Click-Through Rate (CTR) and cut expenses by 83%, saving more than $6,000 a week compared to an agency the company had hired.

• Spearheaded Cabinet Parts To Go, a division serving wholesale customers through automated operations. Collaborated with vendors and an enterprise platform to streamline processes. Led MVP website development, planned tech stack migration, and established marketing platforms.

• Secured a long-term MSP partnership, cutting IT costs by 70%. Partnered with an offshore development firm, saving 41.7% development costs, driving growth, and reducing expenses.

IT Consultant - Closets To Go

2019 – 2023

• Salvaged a faltering website project by identifying critical launch prerequisites, reassigning resources strategically, and personally overseeing the project's timely deployment, averting potential revenue loss and exceeding client expectations.

• Trained and guided employees to use Github, Google Workspace, CPanel, Active Directory, and proprietary software. Decreased dependency on IT staff, leading to $52k yearly cost savings based on a 75% reduction in hours needing help desk support.

• Led cross-functional collaboration efforts to establish clear communication channels and improve coordination between departments, resulting in an 80% reduction in misunderstandings and delays in project execution.

• Identified severe issues with website accessibility for small business, bringing compliance to WCAG 2.1 standards.

• Conducted a comprehensive analysis of the company's IT infrastructure and advised on a transition from Windows Server 2003 and Windows 7 to a serverless, cloud-based Windows 10 environment. Developed a detailed implementation plan and negotiated terms with a local managed service provider to facilitate the change.

• Envisioned jointly, managed the UI/UX design of, and wrote over 400-page project scope, deliverables, and technical specifications for ERP software-as-a-service similar to Salesforce.

IT Manager - Closets To Go

2014 - 2019

• Led an international, multi-organization team of developers and designers across four major software projects with two full releases, one MVP release, and one leading to a larger project.

• Managed the content creation and launch of the company’s first fully mobile compatible website which achieved top 3 search rankings for products versus the original manufacturer sites while retaining support for legacy Flash-based design tool from the previous site.

• With XML and MySQL, performed backend troubleshooting and development of an internal 3D CAD-like design tool based on the Flex language, leading to the soft launch of an MVP concept product.

• Spearheaded the creation of an advanced accounting and sales tool incorporating over 400,000 cells of data using Google Sheets, enabling interior designers to price inventory and invoice sales, saving costs on subscription-based alternatives.

• Oversaw the creation of wireframes, mock-ups, and project scope for a social network website, which served as the basis for an Enterprise Management System white paper model.

• Documented, developed, and implemented IT policies where previously there were none, reducing employee malware incidents to zero for the duration of tenure.

• Orchestrated the consolidation of a diverse range of legacy technologies within a constrained IT budget; devised guidelines for incremental upgrades, increasing employee productivity by 25%.

• Successfully migrated the company's telephony infrastructure from copper-based landlines to a Panasonic-based VoIP hybrid PBX system, resulting in a 40% reduction in monthly telephony costs and enhanced call quality.

Education

Bachelor of Science in Information Technology

University of Massachusetts Lowell, 2022

• Graduated Summa Cum Laude.
• Coursework focused on IT Project Management, Software & Web Development, Linux, and Network Protocols & Architecture

Bachelor of Science in Business and Professional Leadership

Marylhurst University, 2009

• Coursework focused on Organizational Leadership, Project Management, Business Analysis, and Human Resources

Recent Work Examples

End-to-End Wholesale Automation and Digital Launch Strategy

I took charge of launching Cabinet Parts To Go, a division focused on automating wholesale operations for cabinet products. In this role, I identified key barriers to automating both the manufacturing and e-commerce processes, and worked closely with vendors and an enterprise platform to streamline order processing and eliminate manual intervention.

To ensure rapid time to market with a low cost barrier to entry, I led the development of an MVP website that prioritized speed and simplicity over complex custom development, allowing us to start selling quickly.

The project also involved:

• Planning a tech stack migration to integrate all systems
• Securing a long-term contract with the enterprise management platform
• Collaborating with software vendors on automating workflows between the platform and CNC machines

Additionally, I established social media profiles and launched the division's first marketing campaign.

Digital Marketing Optimization: Driving 50% Lead Growth, 2024

I successfully stepped beyond my role as Chief Technology Officer to take on the challenge of digital marketing, delivering exceptional results. By managing and optimizing campaigns across digital platforms, I identified Meta—particularly Facebook—as the most effective channel for our products, given its alignment with the best-converting demographics.

Through tailored, high-quality ad copy and strategic content development, I generated over 50% of all company leads while reducing marketing expenditures by over 80%. These efforts resulted in the company achieving its highest sales figures in years—all without relying on Google Ads, our previous primary channel.

This project not only drove significant business outcomes but also expanded my expertise into the realm of marketing.

Custom E-Commerce Platform Development: Modern Tech Stack Implementation, 2024

Led a global development team to build a secure, high-performance eCommerce MVP using Vue, Nuxt, Laravel, and AWS. Oversaw a complete website overhaul, integrating the latest technical SEO practices and deploying Cloudflare and Vercel for enhanced security and redundancy.

Following two successful breach attempts, implemented extensive cybersecurity measures to fortify digital systems, enabling the platform to withstand unprecedented attacks.

Managed development through Notion, Jira, and GitHub, ensuring seamless collaboration. Delivered a successful launch, followed by regular updates to a custom CMS platform based on an internal roadmap, driving sustained performance and feature growth.

Skills and Expertise

Technical Expertise

• Cloud Platforms & IT Architecture: Proficient in designing and overseeing cloud-based environments using AWS, Azure, Google Workspace, and Windows Server.
• E-commerce & SaaS Solutions: Skilled in leading development and integrations for platforms such as Shopify and enterprise SaaS systems.
• Systems Integration & Automation: Expertise in creating automated workflows for e-commerce and manufacturing, improving operational efficiency.
• Tech Stacks: Experienced in evaluating and overseeing the use of development frameworks and tools, including JavaScript, PHP, SQL, and Laravel, to inform technology strategy and architecture decisions.
• Cybersecurity: Experienced in risk management, IT infrastructure security, and implementing robust policies.

Project Management Tools

• Collaboration & Agile Management: Skilled in leading projects with tools like Jira, Notion, Git, and Docker.
• Analytical & Marketing Platforms: Proficient in Google Analytics 4, SEMRush, and Adobe Creative Suite to support decision-making and marketing strategies.

Soft Skills

• Organizational Leadership
• Cross-functional Collaboration
• Strategic Thinking
• Data-driven Decision Making
• Vendor & Stakeholder Management
• Negotiation & Change Management
• Problem-Solving & Adaptability

Specialized Skills

• E-commerce Strategy
• SaaS and Cloud Migration
• Systems Integration
• Digital Marketing Strategy
• IT Infrastructure Design

Certifications

• LinkedIn Learning Cloud Strategy Professional, 2024
• ServiceNow IT Leadership Professional, 2024
• Aha! Product Management Professional, 2023
• Career Essentials in Business Analysis by Microsoft and LinkedIn, 2023
• Career Essentials in Project Management by Microsoft and LinkedIn, 2023
• Career Essentials in Software Development by Microsoft and LinkedIn, 2023
• Career Essentials in System Administration by Microsoft and LinkedIn, 2023